Dipharma Online Privacy Policy

Dipharma Francis s.r.l. (hereinafter, “Dipharma”) believes that the responsible use of personal information collected on its website is critical to its business objectives and reputation.

As part of our commitment to privacy, we have adopted this Online Privacy Policy, in order to inform you that your personal data will be processed according to the legislation on data protection currently in force (Regulation (UE) 2016/679 of 27 April 2016, hereinafter “GDPR”) and only for the purposes outlined in the present statement.

  1. Data controller

The controller of your personal data is Dipharma Francis s.r.l., with registered office in Baranzate (MI), via Bissone 5, tax code and VAT no. 09971080156, which may be reached at the following addresses:

Dipharma Francis s.r.l.

IT Department

via Bissone, 5

20021 Baranzate (MI)



  1. Processing activities

We will process the information you spontaneously provide us through our contact mailboxes and/or through the registration processes on our website, in order to respond to your requests and to provide you with information about Dipharma's services.

For example, if you send us an e-mail message requesting information about Dipharma, we will use your e-mail address and other information you supply to respond to your request. If we intend to use your personal information to inform you about other Dipharma services, we will notify you and give you an opportunity to decline to receive such communications.

The processing of such information is based on your request, pursuant to article 6, paragraph 1, letter b) GDPR. You may request cancellation of your personal information at any time, with the sole consequence that Dipharma will no longer be able to respond to your requests.


In addition, "cookies" (i.e., small text files placed on your computer when you first visit the site) are used on our website. Cookies are primarily used to enhance your online experience and are not used to track the navigational habits of identified visitors. In particular, we make use of the following categories of cookies:

Technical cookies

These cookies are necessary for the normal functioning of the website and do not store your personal data. Disabling these cookies may limit your access to the website.

Cookies analytics

These cookies are used to collect information on your visit to the website for statistical purposes (e.g, the date and time you access our site, and the Internet address of the Web site from which you linked directly to our site). We use this information in aggregate form only, in order to monitor the number of visitors and their use of the website with the purpose of making our site more useful and attractive to you.

You may disable these cookies at any time and with no consequences on your access to the website via your browser’s setting.


You may find further information on how to disable cookies via your browser’s settings at the following links:



Internet Explorer




  1. Recipients

We do not share personal information with third parties except as necessary to carry out our business or as required by law or other legal processes, and we never sell your personal information.

Your personal data may be transferred, for the purposes of managing the website and responding to your requests, to OTS S.p.A., a company providing IT consulting services and acting as a processor of personal data on the basis of a specific contract with Dipharma.


  1. Storage period

Your contact data and any other information you spontaneously provide will be stored for the time which is necessary to respond to your request, and in any case for a period no longer than 1 year.


  1. Data subject’s rights

You have the right to request from Dipharma:

You may exercise the above rights by contacting Dipharma at the following e-mail address: You may also use this address to communicate any concerns you may have regarding compliance with our Online Privacy Policy.

The data subject may also lodge a complaint with the Italian supervisory authority.


Information pursuant to article 13 of Regulation (EU) 2016/679 of 27 April 2016 – General data protection regulation (Link)